Long term product protection
A 10 year guarantee for lasting peace of mind.
Our 10 Year Guarantee reflects our commitment to supplying high-quality home improvement products that are designed to perform reliably for decades.
- Long-term protection for qualifying products.
- Confidence in product performance.
- Backed by trusted manufacturers.
Confidence in every installation
Professional installation you can trust.
Outstanding products deserve outstanding installation. Our experienced teams fit every product with precision, helping maximise long-term performance and reliability.
- Installed by experienced professionals.
- Attention to every installation detail.
- High standards from start to finish.
Reassurance after your project
Ongoing support when you need it.
Our commitment continues beyond installation, with friendly aftercare and dependable customer support available whenever you require assistance or advice.
- Friendly aftercare team.
- Support throughout your guarantee.
- Help when you need it.
Protecting your home investment
Confidence for years ahead.
Quality home improvements should provide lasting value. Our guarantee offers additional reassurance that your investment is supported well into the future.
- Protects your home improvement investment.
- Adds long-term peace of mind.
- Supports lasting value.
What’s excluded
Clear terms for complete confidence.
Like all guarantees, certain exclusions apply. Your guarantee documentation explains the cover provided and any conditions that should be followed.
- Full terms provided with your guarantee.
- Unauthorised alterations may invalidate cover.
- Contact ProGlaze before arranging repairs.
Common questions about ProGlaze guarantee
Choosing new windows, doors or a living space is an important investment, so it is natural to have questions about long-term protection. Our common questions explain how ProGlaze’s 10 year guarantee gives homeowners added confidence, reassurance and support long after installation.
1. How long does the ProGlaze guarantee last?
Our qualifying products are backed by a comprehensive 10 Year Guarantee, giving homeowners long-term confidence in their investment. Your guarantee documentation will explain exactly what is covered for your specific products and any conditions that apply. If you are ever unsure, our team will be happy to explain your cover in more detail.
2. Does every ProGlaze product include a guarantee?
Most products supplied and installed by ProGlaze benefit from comprehensive guarantee protection, although cover can vary depending on the product selected. Before your installation is completed, you’ll receive documentation outlining your guarantee and the level of cover provided, so you know exactly what protection is included with your purchase.
3. Is the guarantee transferable to new homeowners?
Guarantee terms can vary depending on the product and installation. If you’re planning to sell your home, our team can explain whether your guarantee can be transferred and what conditions may apply. Contact us with your installation details and we’ll provide the appropriate guidance.
4. What should I do if I have a problem?
If you experience an issue with your ProGlaze installation, simply contact our customer service team. We’ll discuss the problem with you, arrange an inspection if required and advise on the most appropriate solution. Acting promptly helps us resolve any concerns as quickly and efficiently as possible.
5. How can I keep my guarantee valid?
Following the recommended care and maintenance guidance, avoiding unauthorised repairs and using ProGlaze for any warranty-related work will help maintain your guarantee. Your guarantee documents contain the full terms and conditions, while our team is always available to answer any questions about ongoing product care.
6. Why does ProGlaze offer a 10 Year Guarantee?
We believe homeowners deserve lasting confidence when investing in home improvements. Our guarantee reflects the quality of the products we install, the expertise of our installation teams and our commitment to providing dependable customer support long after your project has been completed.
A Brand New ProGlaze Showroom is Coming to Alloa
Soon you’ll be able to experience ProGlaze windows, doors and home improvements first-hand, with expert advice available at our brand new Alloa showroom. Click below to discover what’s coming.
Get in touch with ProGlaze online
Simply fill in your details and send us your enquiry. A ProGlaze advisor will get back in touch to discuss your enquiry.
